Terms of Service

Last updated: March 2, 2026

1. Acceptance of Terms

By accessing or using the Algorise platform ("Service") operated by Algorise Ltd, a company registered in England and Wales (company number 16172498), with its registered address at 20 Wenlock Road, London, England, N1 7GU ("Algorise", "we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service. You must be at least 16 years of age in the UK and EU, or 13 years of age in all other jurisdictions, to use the Service.

2. Definitions

  • "Service" means the Algorise platform and all associated features, tools, APIs, and documentation provided by Algorise.
  • "Customer Data" means all data, documents, files, and content uploaded to or created within the Service by you or your Authorized Users.
  • "Output" means AI-generated responses, analysis, reports, visualizations, and other content produced by the Service based on your inputs and Customer Data.
  • "Authorized Users" means individuals you permit to access and use the Service under your account or organization.
  • "Confidential Information" means any non-public information disclosed by either party that is designated as confidential or that reasonably should be understood to be confidential.
  • "Documentation" means the user guides, help articles, and technical documentation made available by Algorise for the Service.
  • "Subscription Term" means the period during which you have a valid, paid subscription to use the Service.

3. Description of Service

Algorise provides an AI-powered business automation platform that includes AI assistants, document management, knowledge retrieval, data analysis, and third-party integrations. The Service is provided on a subscription basis to business organizations.

4. User Accounts

  • You must provide accurate and complete information when creating an account.
  • You are responsible for maintaining the security of your account credentials.
  • You must notify us immediately of any unauthorized use of your account.
  • You are responsible for all activity that occurs under your account.

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws.
  • Upload malicious content, viruses, or harmful code.
  • Attempt to gain unauthorized access to the Service or its systems.
  • Interfere with or disrupt the Service or other users' experience.
  • Reverse engineer, decompile, or disassemble any part of the Service.
  • Use the Service to generate content that is harmful, abusive, or violates third-party rights.
  • Use AI-generated outputs as the sole basis for high-risk automated decisions affecting individuals (e.g., employment, credit, legal) without appropriate human review.
  • Rely on AI-generated outputs as professional legal, medical, or financial advice without independent professional review.
  • Attempt to circumvent, disable, or interfere with any safety or security measures of the Service.
  • Use the Service, its outputs, or its underlying technology to build a competing product or service.
  • Intentionally submit sensitive personal data (such as government identification numbers, health records, or payment card numbers) through the AI chat interface, unless using a feature specifically designed for such data.

6. Your Data & Ownership

You retain full ownership of all Customer Data you upload to the Service. By using the Service, you grant us a non-exclusive, limited license to process, store, and analyze your Customer Data solely for the purpose of providing and improving the Service to you. This license is revocable upon termination of your account.

AI Outputs: You own the Outputs generated by the Service based on your inputs and Customer Data. However, due to the nature of AI, similar or identical Outputs may be generated for other users who provide similar inputs. We make no claim of exclusivity or uniqueness over any Output.

No AI training: We will not use your Customer Data to train, fine-tune, or improve AI models. See our Privacy Policy for full details on data handling.

Aggregated data: We may use aggregated, de-identified, and anonymized data derived from your use of the Service for analytics, benchmarking, and improving the Service, provided that such data cannot reasonably be used to identify you or any individual.

7. Third-Party Integrations

The Service allows you to connect third-party applications and services. Your use of third-party integrations is subject to the respective third-party's terms and privacy policies. We are not responsible for the availability, accuracy, or practices of third-party services.

8. AI-Generated Content

The Service uses artificial intelligence to generate responses, analysis, and recommendations. AI-generated content is provided for informational purposes and should not be relied upon as professional advice. We do not guarantee the accuracy, completeness, or reliability of AI-generated Outputs.

  • You are responsible for reviewing and verifying any AI-generated content before acting upon it.
  • Outputs are not unique to you; other users may receive similar or identical outputs from similar inputs.
  • We do not guarantee that Outputs will not inadvertently resemble third-party intellectual property. You are responsible for ensuring your use of Outputs complies with applicable laws and does not infringe third-party rights.
  • If you publish or distribute AI-generated content, we recommend disclosing that it was generated with AI assistance where appropriate or required by law.

9. Confidentiality

Both parties agree to maintain the confidentiality of the other party's Confidential Information and to use it only for the purposes contemplated by these Terms. Confidential Information includes, but is not limited to, Customer Data, business plans, technical information, pricing, and proprietary methodologies.

Confidential Information does not include information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was known to the receiving party before disclosure without restriction; (c) is independently developed by the receiving party without use of the disclosing party's Confidential Information; or (d) is required to be disclosed by law, regulation, or court order, provided the receiving party gives reasonable prior notice to the disclosing party where permitted.

Confidentiality obligations under this section survive termination of these Terms for a period of 3 years.

10. Warranties and Disclaimers

Warranty: Algorise warrants that the Service will materially conform to the Documentation during your Subscription Term. If the Service fails to meet this warranty, your exclusive remedy is for Algorise to use commercially reasonable efforts to repair or re-perform the non-conforming Service within a reasonable timeframe after receiving notice.

Disclaimers:Except for the express warranty above, the Service is provided "AS IS" and "AS AVAILABLE". To the maximum extent permitted by applicable law, we disclaim all other warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Without limiting the foregoing, we make no warranty that AI-generated Outputs will be accurate, complete, error-free, or suitable for any particular purpose.

11. Indemnification

You will defend, indemnify, and hold Algorise harmless from any third-party claim arising from: (a) your Customer Data or the content you upload to the Service; (b) your use of the Service in violation of these Terms or applicable law; or (c) any allegation that your Customer Data infringes third-party rights.

12. Limitation of Liability

To the maximum extent permitted by law, neither party shall be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to these Terms or the Service, including but not limited to loss of data, profits, revenue, or business opportunities, even if advised of the possibility of such damages.

Each party's total aggregate liability for direct damages arising from or related to these Terms shall not exceed the total fees paid by you to Algorise in the 12 months immediately preceding the event giving rise to the claim.

The limitations in this section do not apply to: (a) liability arising from gross negligence, fraud, or willful misconduct; (b) breaches of confidentiality obligations; or (c) your payment obligations.

13. Service Availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. We may perform maintenance, updates, or modifications that temporarily affect availability. We will make reasonable efforts to provide advance notice of planned downtime.

14. Intellectual Property

The Service, including its design, features, code, and documentation, is the intellectual property of Algorise Ltd. You may not copy, modify, distribute, or create derivative works based on the Service without our written permission.

15. Fees and Payment

Access to the Service requires a paid subscription as set out in your Order Form or the pricing published on our website. All fees are quoted exclusive of applicable taxes unless otherwise stated.

  • Payment terms: Invoices are due within 30 days of issue unless otherwise agreed in your Order Form.
  • Auto-renewal: Subscriptions automatically renew for successive periods of the same duration unless either party provides written notice of non-renewal at least 30 days before the end of the current Subscription Term.
  • Price changes:We may adjust pricing with at least 30 days' prior written notice. Price changes take effect at the start of the next Subscription Term.
  • Late payments:We reserve the right to suspend access to the Service for overdue invoices after providing 14 days' written notice of non-payment.

16. Termination

Either party may terminate these Terms and the associated subscription:

  • For cause: If the other party materially breaches these Terms and fails to cure the breach within 30 days of receiving written notice.
  • For convenience (by you):You may terminate your subscription at any time by providing 30 days' written notice. Termination for convenience does not entitle you to a refund for the remaining Subscription Term.
  • For insolvency: Either party may terminate immediately if the other party becomes insolvent, makes an assignment for the benefit of creditors, or enters liquidation or administration.

Effect of termination: Upon termination:

  • Your right to access and use the Service ceases immediately.
  • You may request export of your Customer Data following termination. We will use commercially reasonable efforts to provide your data in a commonly used format.
  • We will delete your Customer Data from our systems within a reasonable timeframe following termination, unless retention is required by applicable law.

The following sections survive termination: Definitions, Your Data & Ownership, Confidentiality, Warranties and Disclaimers, Indemnification, Limitation of Liability, Governing Law & Dispute Resolution, and General Provisions.

17. Data Processing

Our collection and use of personal data in connection with the Service is described in our Privacy Policy. A Data Processing Agreement (DPA) is available on request for enterprise customers and any customer who requires one for compliance purposes. In the event of a confirmed personal data breach affecting your Customer Data, we will notify you without undue delay, providing details of the nature and scope of the breach and the measures taken to address it.

18. Export Controls

You agree to comply with all applicable export control laws, trade sanctions, and import regulations in connection with your use of the Service. You shall not use the Service in any country or territory that is subject to comprehensive trade sanctions.

19. Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations under these Terms (other than payment obligations) where such failure or delay results from events beyond the affected party's reasonable control, including but not limited to acts of God, natural disasters, pandemic, war, terrorism, government actions, power failures, internet or telecommunications failures, or third-party service outages. The affected party must promptly notify the other party and use reasonable efforts to mitigate the effects of the force majeure event.

20. Changes to Terms

We may update these Terms of Service from time to time. For material changes, we will use reasonable efforts to notify you via email or through the Service before the changes take effect. Continued use of the Service after the effective date of any changes constitutes acceptance of the updated terms.

21. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of England and Wales. The parties agree to submit to the exclusive jurisdiction of the courts of England and Wales for any disputes arising from or relating to these Terms.

Before commencing any formal legal proceedings, both parties agree to attempt to resolve any dispute through good-faith negotiation for a period of at least 30 days following written notice of the dispute.

22. General Provisions

  • Entire agreement: These Terms, together with the Privacy Policy, any Order Form, and any DPA, constitute the entire agreement between you and Algorise regarding the Service and supersede all prior agreements and understandings.
  • Severability: If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
  • No waiver: Failure by either party to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
  • Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of our assets, provided the assignee agrees to be bound by these Terms.
  • No agency: Nothing in these Terms creates a partnership, agency, joint venture, or employment relationship between the parties.
  • Notices: All notices under these Terms must be in writing and sent to the email address associated with your account (for notices to you) or to support@algorise.ai (for notices to us).

23. Contact Us

If you have any questions about these Terms of Service, please contact us at support@algorise.ai.